The RPA technology allows you to automate many repetitive day-to-day tasks. These can be entering and transferring data between different applications, processing transactions and even answering emails. In fact, 45% of the activities we do can be automated, including 20% of the work of CEOs.

The impact of RPA on income statements is notable, allowing it to reduce costs and execution times of many processes. In fact, in a similar way to artificial intelligence, it is creating new jobs, with people trained to manage RPA, while modifying existing ones. Although currently less than 5% of jobs are fully automated, many activities can be partially automated and RPA technology will play a very important role in that automation.

What benefits does the implementation of RPA bring?

The use of RPA makes it possible to increase the productivity of companies, with the benefits derived from this in terms of cost reduction or increased attention capacity . These better results come in multiple ways :

Greater flexibility of the organization to adapt to work peaks.
Lower error rate when transferring information between applications.
Greater customer satisfaction by reducing response times and reducing errors.
Greater employee motivation, reducing turnover and improving their performance.
Improvement of the results of actions based on analytics due to the higher quality of the information used.
Reducing the risk of leaking sensitive data by reducing the number of people who access them.
Increased traceability of the use made of the information.
How can automation help us in our daily lives?
By combining RPA with other technologies such as Artificial Intelligence, even higher levels of automation can be achieved, thus relieving our daily lives .

Now you can delegate the management of passwords to maintain your security, the management of appointments by accessing the calendar of the participants in a meeting, or the change of document format.

Other daily activities benefited are mail management (classifying, prioritizing and even responding), birthday management (generating notices and sending communications) or the translation of emails and other documents.

Along with these applications, there are also multiple applications within the company that improve the productivity of our teams by allowing them to stop spending their time on repetitive activities:

Answer frequently asked questions from employees.
Repetitive purchase of office supply.
Entering data in accounting and finance applications.
Improved response from customer service.
Improvement in the management of new clients, workers or partners ( onboarding ).
Collection of information to carry out Communications to clients.

In any case, these solutions allow us to unclog many bottlenecks that have been appearing in the organization and it is advisable, before resorting to this technology, to have an overview and have an expert ally to help us identify if the best solution for our organization it goes through an RPA or a review of the applications or methodologies with which it works is preferable.

As we can see, companies can already take advantage of RPA technology, which has demonstrated its maturity, to improve their existing processes and operations. For this, it is necessary to know and identify potential processes that meet the aforementioned characteristics and can be automated by robots. This will allow generating positive impacts at different levels, from customer service to strategic objectives.